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Thinking Business
a blog by Chris Barrow
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Commune
to converse or talk together, usually with profound intensity, intimacy, etc.; interchange thoughts or feelings. I have an 07:00 Zoom...
Chris Barrow
Feb 17, 20202 min read
292 views
1 comment


Keystone team members
a central stone at the summit of an arch, locking the whole together. At the extreme, there are the keystone team members. The keystone...
Chris Barrow
Feb 12, 20201 min read
228 views
1 comment


Moments of Truth in the Patient Experience
I’m delighted to announce the launch of our third stand-alone course on The Extreme Business Academy platform: “Moments of Truth in The...
Chris Barrow
Feb 4, 20201 min read
234 views
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How to grow a private squat - with sheer enthusiasm
I met Dr. Sonika Burger at The Campbell Academy One Year Implant Course last Thursday. My presentation was the usual Chris Barrow content...
Chris Barrow
Jan 29, 20201 min read
419 views
1 comment


Before the bandwagon
It was the 60’s and 70’s British financier Sir James Goldsmith (one of my more controversial personal heroes) who coined the phrase: If...
Chris Barrow
Jan 22, 20201 min read
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Is Britain going back to work?
I find myself working for the third consecutive weekend this month and it’s not making me happy. The first two weekends I worked on...
Chris Barrow
Jan 19, 20202 min read
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Researching how best to deliver 2021
It has been very humbling to read the daily submissions of those enjoying our Get Your Year in Gear (GYYIG) programme this month. I have...
Chris Barrow
Jan 12, 20202 min read
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Ready, steady, go!
For many of us, first proper day back at work tomorrow – the party being over. It occurred to me as a jogged through a frosty Dunham...
Chris Barrow
Jan 2, 20171 min read
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Saturday morning riff
I knew I’d had a good night when I woke up at 05:00 this morning, flat on my back in bed, all the bedroom lights on and still wearing my...
Chris Barrow
Oct 22, 20164 min read
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Thinking about my week
On the 06:40 from Cardiff Central to Leeds (via Birmingham New Street) in a first class carriage (thank you Phillippa) and with...
Chris Barrow
Sep 23, 20162 min read
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Allo!
Google are now rolling out their challenge in the instant messaging market (not yet in the UK) and, according to the USA reviews, it’s...
Chris Barrow
Sep 22, 20161 min read
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Is the “selfie” part of marketing?
We now upload 1.8 billion photographs to The Cloud every 24 hours. Interesting terminology there…. Upload – as if it is travelling...
Chris Barrow
Sep 21, 20162 min read
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All about the patient experience (with passing reference to the game of chess)
Here’s what dentistry 2016 looks like through the eyes of the patient: The beginning game: I decide it’s time to do something about my...
Chris Barrow
Sep 20, 20161 min read
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What exactly do you do?
My new web site is due to launch next week and, with the help of Dental Focus, we have given serious thought as to how it should look....
Chris Barrow
Sep 16, 20162 min read
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A word or two about price lists
“Should we publish our price list?” A question that continues to surface after all these years. The answer is always a “yes”, whether you...
Chris Barrow
Sep 15, 20161 min read
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Used to…..
Things I hear every week: We used to….. have daily huddles hand out referral business cards ask for word of mouth recommendations send...
Chris Barrow
Sep 14, 20161 min read
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The Campbell Academy Education Programme 2017
I’m including the digital brochure for the 2017 programme at the end of this post. I’m delighted to be included as a guest lecturer again...
Chris Barrow
Sep 13, 20161 min read
10 views
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Google increases the importance of reviews
The “other” event of the weekend (apart from my 63rd birthday celebrations) was the announcement that, with immediate effect, Google are...
Chris Barrow
Sep 12, 20161 min read
11 views
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Getting attention
In the ratings war for the attention of your potential new patients/clients, your marketing collateral is human interest. It matters not...
Chris Barrow
Sep 9, 20162 min read
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Human nature (why odd people can’t ask for referrals and what to do about it)
Day #3 of thoughts about Word of Mouth marketing in 2016. I’m often asked: “How do I get my team to ask for referrals?” Many is the time...
Chris Barrow
Sep 8, 20162 min read
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