When my kids were little (a.k.a. the 90’s) we would frequently take the last 2 weeks of August as a family holiday, so that the first...

I’m always keeping my eyes and ears open for Frequently Asked Questions (FAQs) from within my own client base and community. One of the...

I’ve been fortunate enough to fly Business Class with Emirates on more than one occasion this year – and yet noticed a small but...

Sometimes, writing things down is part of the catharsis of dealing with them. I write a hand-written diary every morning, come rain or...

I cast my mind back to 1998 – I am 12 months into dental business coaching and accepting every speaking invitation that comes in, no...

Here’s a list of reasons why you could give up, throw the towel in, sell up and go: The threat of litigation; The burden of compliance;...

I’m in The Bunker this morning (with a huge sigh of relief after 12 consecutive days on the road, visiting four countries, two global...

Friday morning and a day in The Bunker on video calls with coaching clients – a monthly catch up between workshops that gives them a...

We have previously agreed that new patients come to see you because: they have moved in to the area and are looking for long-term care...

Let’s go back 20 years – the millennium is approaching and imagine I’m predicting at a conference that, by 2019, there would be a new...

I’ve observed that, in a coaching meeting, there is very often a moment when a light bulb flashes in the client’s head and they suddenly...

My three weeks at home are complete and I’ll be on the 18:23 to Euston this evening in preparation for the first Extreme Business...

One of my FAQs from clients goes something like this: The performance/behaviour of Person A is causing a problem – how should I deal with...

“It’s rude to stare” A lesson we were all taught as children. One I frequently found myself ignoring as I seem to have been born with an...

A writer — and, I believe, generally all persons — must think that whatever happens to him or her is a resource. All things have been...

Writing under the pen name of Fougasse, Cyril Kenneth Bird was one of the most popular cartoonists and illustrators of the first half of...

Whether it’s a failed business, marriage, exam or physical challenge – the reality is that something is going to go wrong at some time....

My weekly Bunker Day was switched to Tuesday this week, to accommodate Monday’s London workshop. Here’s a record of just one day’s...

When presenting a treatment plan, begin with: The best way I can help you is…….

The Show The Sunday recovery from a dental trade show never seems enough before we are back to it on Monday morning. The Dentistry Show...