Twice this week I have had the pleasure of listening to a presentation by Dr. Marcos White, explaining how his business has grown 33% in...

Most of the treatment plans I read send me to sleep – they are compliance documents, no emotion and no “needs, benefits and features”....

The treatment planning experience for the patient nowadays has to be visual if you want to maintain a consistently good conversion rate...

There can’t be many of you who haven’t succumbed in recent days to the opportunity of a sneaky peek at what you might look like when you...

Three workshops last week – London, Manchester and Dublin. An opportunity to meet with my clients and listen. My quarterly immersion in...

A couple of approaches to business for you to think about today. The Populist Approach Figure out what is selling like hot cakes and jump...

Friday morning and a day in The Bunker on video calls with coaching clients – a monthly catch up between workshops that gives them a...

I’m sorry if you’re not an Apple user but stick with me because what I have to say is relevant even if you use those less fashionable...

This evening I’ll be in York, speaking at a North Yorkshire LDC meeting on the subject of “Delivering clinical care and customer service...

I’m frequently contacted by people who have products and services of relevance to my clients. For over 20+ years I have maintained a...

As if there weren’t enough conferences, study clubs, post-graduate courses and overseas jollies for us to attend, I’m here at...

I’m frequently contacted by people who have products and services of relevance to my clients. For over 20+ years I have maintained a...

I’ll give it 5 years – top side – and there will be no such thing as a web site. What there will be is a social media platform that...

Extreme Business 2018 London workshop done and my 47 delegates are sent home with spreadsheets, handouts and their heads buzzing with...

It was 8 years ago that Dutch dentist Indra Rampersad opened a private squat in Berwick on Tweed and last night I joined the guests to...

I’ve recently been reviewing some client data that proves you can double the average daily production of a Principal over a 36-month...

Technically, the term “baby boomers” is used to describe those of us born between 1947 and 1957 (there’s me – right in the middle at...

There is a lot of disruption in the UK dental landscape at the moment, both negative and positive. Here are some of the things I’m...

An interesting email from Kavo this morning, offering me a free e-book on: “10 Reasons to use CBCT Scanners in Implantology” You can go...

Practice Plan Workshop #9 in Cambridge yesterday and we are still seeing the following: less than 10% of practices have a full-time TCO;...