to converse or talk together, usually with profound intensity, intimacy, etc.; interchange thoughts or feelings. I have an 07:00 Zoom...

Yesterday I reflected on the incidence of imposter syndrome appearing in the daily feedback I am getting from clients in the Get Your...

I’m a huge fan and regular reader of Maria Popova’s weekly email newsletter “Brain Pickings”. To quote Maria, “Brain Pickings has a free...

Any team member who is going to be discussing treatment or payment options with a patient has to display three basic characteristics....

I want to share with you the level of commitment that is necessary to succeed in your own business. Whether you are just starting out or...

I’m coming to the end of two years of active coaching with Dr. Riaz Yar and the team at The Square Advanced Dental Care in Hale Barnes,...

Our November Extreme Business Academy tutorial tackles a perennial topic in dentistry: should I pay bonuses? when? to whom? how much So I...

As I indicated in my lead article in November’s Extreme Business newsletter, with less than 60 days to go until the end of 2019, now is...

Here’s a great idea from the team at Berwick Smile Dental Care in the Scottish borders. Instead (or as well as) handing prospects and...

ZEST excitement, interest, energy and enthusiasm I’m grateful to Marnie Winyard, Business Development Manager at Cheltenham Dental Spa...

The 24/48-hour cancellation policy for private dental appointments has about as much relevance to the modern world as does taking our...

My Facebook “friends” will know that today is day 8 of a 52-day detox. I’m focusing on nutrition (Paleo – because I know how to do that...

When my kids were little (a.k.a. the 90’s) we would frequently take the last 2 weeks of August as a family holiday, so that the first...

The Smile Spa in Stockton on Tees was sold to Portman Dental Care about 3 years ago and founders Simon and Sue Andrews delivered their...

I had intended to start today’s post by posing the question: “What is it that makes someone want to run their own business?” Then,...

I’m always keeping my eyes and ears open for Frequently Asked Questions (FAQs) from within my own client base and community. One of the...

I’ve been fortunate enough to fly Business Class with Emirates on more than one occasion this year – and yet noticed a small but...

I’m frequently contacted by people who have products and services of relevance to my clients. For over 20+ years I have maintained a...

So we left the Shangri-La hotel in Sydney, Australia on Friday evening, having recovered Lawrence Neville’s car from valet parking...

Life continues to provide endless metaphors for this blog and just when I was wondering what I could share with you from Down Under, the...