“I think you are talented and passionate Isabella. More than you think and less than you expect.But there are a lot of people with talent...

Here’s a trend from the first two of this week’s Extreme Business Workshops (London and Manchester). The number of new non-clinical team...

Today Edinburgh in the morning, Glasgow in the afternoon and home late tonight. Tomorrow a Bunker Day and, as well as some client calls,...

I cast my mind back to 1998 – I am 12 months into dental business coaching and accepting every speaking invitation that comes in, no...

DIY – “I’ll do it myself – it’s quicker and easier”; Command & Control – “we are doing it my way or the highway – and I want to see...

I’m frequently contacted by people who have products and services of relevance to my clients. For over 20+ years I have maintained a...

I’ve had the pleasure of introducing The Marshmallow Challenge to a couple of dental teams in the last few working days – in Helens Bay,...

Last week I wrote about the growing importance of reviews in the new patient research process – in summary, more patients are now reading...

Preamble (well, actually, ramble) I spend a lot of my time nowadays advising clients on their exit strategy: when is the best time to...

When you are recruiting team members, hiring suppliers or considering a business partnership, think about these characteristics: DRIVEN –...

Here’s a list of reasons why you could give up, throw the towel in, sell up and go: The threat of litigation; The burden of compliance;...

I’ve often described Bank Holiday weekends as “freelancer catch-up time” and I wonder how many of you could be found during the last 4...

There has been much controversy over the last 24 hours after a Sydney, Australia estate agent broadcast a video on Twitter to sell a...

I’m in The Bunker this morning (with a huge sigh of relief after 12 consecutive days on the road, visiting four countries, two global...

My quarterly workshops begin with a round-robin of updates from the delegates on their wins (and their challenges) from the last 90 days....

One of the greatest continuity errors in the history of film-making appears in The Wizard of Oz, when Dorothy meets The Scarecrow. During...

I recently polled the members of my private Facebook group – The Extreme Business Forum – asking them for three favourite subjects that...

The Future of Practice Ownership Over the weekend I was asked to deliver a session on “Marketing in Independent Practice” to delegates at...

All of my active coaching clients (and their designated team members) receive an automated email on Friday morning, directing them to a...

It’s a simple enough formula: MANAGEMENT = SYSTEMS = LOGIC LEADERSHIP = PEOPLE = EMOTION If you are old enough to remember Star Trek, the...