One of the greatest continuity errors in the history of film-making appears in The Wizard of Oz, when Dorothy meets The Scarecrow. During...

There are three steps to follow in building your marketing strategy. Audience Your audience starts with existing patients who regularly...

So far we have looked at: responsible use of social media (public and private groups) your web site as seen by patients your web site as...

Yesterday I spelled out the key components for a web site that patients will want to look around after they have been referred. Today,...

On the home page you are going to have to make it clear that there are two pathways for visitors: For Patients For Dentists Today I want...

I’ve had a marvellous week. Rachel Turner sorted my head out on Monday. Phillippa Goodwin has moved me effortlessly between Manchester,...

It’s dangerous to be too busy to grow and very rare that I see a client take a giant leap forward with their business. Mostly, it’s small...

In any conversation with a patient there are two issues that must be covered: acknowledging what the patient wants; identifying what the...

FREE WEBINAR: The FIVE KEY SECRETS you need to know to guarantee SUCCESS for your Dental Practice into 2019 and beyond…… My friend from...

All of us in business have three basic resources with which to create our vision, our systems and our profits: TIME MONEY PEOPLE Our...

It’s a simple enough formula: MANAGEMENT = SYSTEMS = LOGIC LEADERSHIP = PEOPLE = EMOTION If you are old enough to remember Star Trek, the...

Does your business vision extend to training your team to do their jobs properly? I recently ran a workshop during which over 20...

I have over 100 Principals and managers who are invited to write a weekly progress report – The Extreme Weekly Tracker – as a catharsis...

Friday’s Dublin workshop was the third in a series for a group of 7 independent orthodontic practices who have “clubbed together” to do...

Today is the first Monday back at work for many people – the first full working week of the year. It’s still not too late to think about...

Let me explain the aims and objectives of the retreat. I personally take time out every spring/summer to plan the following calendar...

Whilst appreciating that there will be some who have worked during the Christmas and New Year period, many like me will be back to their...

Monday morning and for many of us the last full working week of the year. Over the last month, in almost all of the weekly tracker...

Behind all the negative press on data security, the social media platforms owned by Mark Zuckerberg continue their influence in our day...

I broke my own rules over the weekend and decided to work Saturday until such time as I had reached email inbox zero. The perfect...