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THINKING BUSINESS
a blog by Chris Barrow
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Chris Barrow
Apr 27, 2017
What implant dentists can learn from an award-winning audiologist
A fascinating dinner in Harpenden last night with European and UK Audiologist of the Year, Robert Bieny, founder of Hearing Healthcare...
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Chris Barrow
Apr 10, 2017
Probably the most beautiful dental clinic I have ever visited
It would be churlish of me not to publicly thank Violeta Claus for an extraordinary weekend in Luxembourg and for her generous...
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Chris Barrow
Mar 24, 2017
How NOT to tell your dental associates that you are cutting their percentage
Before commenting on how NOT to tell them (and offer some insights on how to tell them) let’s establish some ground rules. I accept that...
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Chris Barrow
Mar 14, 2017
Results that speak for themselves
Occasionally we all get so wrapped up in the execution of what we do that we forget about the difference that we make. That’s why...
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Chris Barrow
Mar 9, 2017
Spotting trends
In amongst the emails I’m ploughing through this week (catch up mode). Trend 1 CB – here is a prospectus for a 2-chair practice with a...
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Chris Barrow
Mar 8, 2017
Protocols and Conversations
In any business – yours, mine, your suppliers – we all need protocols and conversations. The protocols are the way we do things –...
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Chris Barrow
Jan 4, 2017
Why things don’t get done
Many is the time a client has said to me: No matter how many times I ask, things just don’t seem to get done Things don’t NOT get done...
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Chris Barrow
Dec 22, 2016
The Experience
Monday’s post was about The Message and The Method. On Tuesday we considered The Money (and I gave you a simple spreadsheet to design a...
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Chris Barrow
Oct 18, 2016
Recruiting the “stand out” business manager
The word “business manager” is important here. I don’t consider it part of my scope of practice to comment on the performance of a clinic...
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Chris Barrow
Oct 13, 2016
Your monthly management meeting agenda
Chatting to a Principal last night about her 3-year business strategy (a former client), she asked me “Chris are you just dealing with...
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Chris Barrow
Jun 21, 2016
Listen
What you will learn from the best sales trainers, people like my friend Ashley Latter, is that empathetic listening makes all the...
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Chris Barrow
Jun 1, 2016
Bubble
The 1st June has arrived and just in case you are feeling a bit down today, I have the perfect cure – guaranteed to put a smile back on...
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Chris Barrow
May 3, 2016
3rd May and unemployed (again)
In the world of pure sales, we begin every month as if we were starting a new job. “Not a lot of people know this” but my work for...
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Chris Barrow
Apr 26, 2016
The Shoe Shine Man
In the summer of 1987, financier Sir James Goldsmith was on a business trip to New York when he found himself early for a meeting. He sat...
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Chris Barrow
Feb 5, 2016
The Friday Guest Blog – Get Dental Plans
It’s not often we see a new player in the dental insurance and plan arena but this product caught my attention and is worthy of your...
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Chris Barrow
Jan 19, 2016
The 4 sale values of the smaller practice
The valuer’s value; The real economic value; The predator’s value; The opportunity value. I’m going to focus on the practice with...
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Chris Barrow
Jan 11, 2016
Reactivation
Having rubbished your recall systems on Friday, I mentioned that reactivation was the #2 most important part of your marketing plan. That...
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Chris Barrow
Dec 11, 2015
Segregation
In 1997 I walked into a dental practice, to be confronted by a sign that read “NHS Patients”, with an arrow pointing to the left. Looking...
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Chris Barrow
Dec 9, 2015
The Simple Stuff
Yesterday my work was with a budding micro-corporate in North London. The morning meeting was with the Principal and 4 associates. We...
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Chris Barrow
Sep 24, 2015
Protect your profit margin
Inevitably I get a lot of questions about pricing, usually in connection with: what should I charge my patient? what should I pay my...
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