THINKING BUSINESS
a blog by Chris Barrow
Half-empty or half-full? A beginners guide to the rest of today.
Feeling the pulse – where have all the good people gone?
Taking a 3D approach to teamwork
Continuity in customer service and what we learn from The Wizard of Oz
Understanding people – probably the biggest challenge that we all face
The Business Development Manager job description – a free download from a happy man
Keeping track on your team’s progress
Day 1 in Mumbai and an ambitious agenda
Front of House
What Star Trek taught us about management and leadership
Troublemakers – and what to do about them
The Training Culture – making sure that you are exceptional at what you do
Some key words to think about when considering your Culture
How a shopping trip turned into a lesson in leadership and CSR
The PPFC formula – dealing with difficult people and sensitive situations
The Script, The Score and The Choreography
What we can learn from Specsavers and the role of the Hearing Care Assistant
Are Millennials a waste of time in a customer-focused business?
Happy or sad in the NHS? It’s a choice.
The architect – why my projects aren’t getting off the ground