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Monday afternoon at the Doubletree Hilton in Goa, India (yes - we did get a cookie at check in).
My third trip to India and, once more, I am entranced by the magic of this country.
This morning, a two-hour meeting with my hosts to inspect the room, take a first look at the handouts and run though our agenda for the first two days.
We welcome 60 delegates for "Get Your Year In Gear 2025" and then a smaller group on Thursday for a Mastermind meeting.
It's back to basics first:
Financial Modelling for Profitability;
The Patient Experience;
Low-Cost Marketing;
Business Strategy for the next 3 years.
Although the majority of Indian dentists are running 2-chair clinics as lifestyle businesses, my delegates are predominantly those who have decided to grow beyond that model and are on the journey from Owner-Managed to Manager-Managed and , ultimately Golden Goose.
My title reflects the need to adjust to the differences in the Indian dental landscape.
Very little preventative maintenance;
Higher lab cost KPIs - as much as 20%;
Lower labour costs - maybe 8% (you wish eh?);
Very little marketing of any type;
IOS mainly used by the ortho community;
Alginate everywhere;
Endemic price-shopping by patients;
Zero (and I mean zero) acquisitions - dentists get to retirement and throw the keys down a grid;
But.......
A hunger to learn and grow - and open minds - what more can I ask?
As always, at the beginning of such a journey, the hope that a few members of the audience will recall in years to come that this week changed their lives.
But for now, my UK clients call - 6 hours on the laptop to follow...........
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