It's interesting that I can now find a local dentist using Chat GPT, rather than Google search or an online directory.
Baby steps but I wonder how long it will be before I can ask questions about treatment and prices, find an appointment and book it as well?
Writing on some employee's wall methinks.
Last year I took part in a panel discussion at one of the dental shows on the future of AI in dentistry.
An audience member asked "do you think AI will replace jobs?"
My fellow panelists were insightful but diplomatic.
I was perhaps less diplomatic by declaring that with (then) the KPI for wages having risen from 17.50% of sales to 22.50% of sales since Truss crashed the economy, that Employers would take every opportunity to reduce payroll costs, and that AI would be one of them.
Since then:
wages now at 25.00% of sales and higher for many of my clients;
National Insurance about to increase;
Employees expecting bigger pay rises because of the 6.7-% increase in NLW;
Labour tying Employers in knots with their proposed Employment Rights Bill.
The AI developers must be rubbing their hands together.
As Employers, dentists will be no exception - they are going to embrace every opportunity given to reduce both the costs and liabilities of employment.
And then there are robot dentists.......
“It isn’t only art that is incompatible with happiness, it’s also science. Science is dangerous, we have to keep it most carefully chained and muzzled.”
Aldous Huxley - Brave New World.
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