Making a start on change

One of the most enjoyable aspects of my work is visiting a new client for the first time and realising that there is simply LOADS of work to do with them.

After all these years, why am I still surprised when I visit a practice that:

• Are not accurately measuring their finances?

• Have no team members at all who are dedicated to internal marketing?

• Haven't yet hired a TCO?

• Carry a huge number of plan patients at prices that haven't been increased in line with the cost of doing business?

• Is owned by a Principal drowning in check ups and unable to find the time to deliver more complex/profitable treatment?

• Suffer high staff turnover?

• Need a damn good refurbishment?

• Haven't created a modern digital workflow?

• Aren't confident about their patient experience?

And so on.

Step 1 - recognise that you have a problem;

Step 2 - decide to do something about it;

Step 3 - call me in.

Always happy to offer a complimentary chat.

I've been on this journey with so many clients over the years - and I still love every minute.

Maybe it's time that you reached Step 3?